You may order online with a credit card (Visa, MasterCard, Discover, and American Express) or PayPal.  Your PayPal account can debit either a credit card or checking account.  Pre-paid gift cards with a major credit card logo are accepted. Please retain your gift card for up to one year after purchase.

We do accept payment by cashier’s check or money order. We ask that you call us so that we can create an order for you. Payment will need to be received before we can ship your order.

All Ovation Products are shipped via UPS from San Diego, CA. You have the option to deliver with or without a signature required. Orders ship within three business days of placing your order.  Delivery times range from 1-5 days and depend on location, time, and day of the week the order is placed. It can take up to five business days for an order to reach the East Coast. UPS delivers Monday through Friday. Saturday deliveries can be arranged at a premium expense. Next Day Shipping orders placed before 1pm PST will deliver the following day. Orders placed after 1pm may not ship until the following day and deliver the day after. UPS delivers up to 7PM local time. Some areas receive later deliveries.  The tracking number and information is included in your order confirmation email.

We offer a discounted UPS Ground Shipping option for $4.95. Expedited shipping options are available upon request.

You will have an opportunity to complete a brief survey and let us know how you heard about us:  
Look for the Discounts Tab during Checkout. If you are eligible the Discount box will appear on the left. Click Start Now to answer a few questions and receive your discount.

We are not set up as a retail store.  Our products are only available through www.OvationHair.com, or via phone (888-411-3252). We offer a flat rate shipping cost of $4.95 for UPS Ground Delivery.

Because the positive effects of our products take place over several weeks, we do not offer “trial” samples of our products. A one-time use is simply not enough to fully experience the quality and proven effectiveness of our hair and body care lines.  Instead, we offer a special 6oz Cell Therapy System that will last approximately six weeks, which is the minimum amount of recommended treatment time to show results.  We also offer a 100% money back guarantee if you are not completely satisfied.

Return your bottles within 1 year of purchase to Ovation, PO Box 130008 Carlsbad, CA 92013. Please be sure to include a copy of your receipt or your email and telephone number so we may contact you. Currently Ovation does not pay for the cost of return shipping.