We guarantee complete satisfaction to each and every one of our clients and customers. We strive to manufacture the highest quality personal care products available and to provide complete customer service. If, for any reason you are unsatisfied with Ovation products, you may return the unused portion for a full refund (less the cost of shipping) within one calendar year from date of purchase. Guarantee applies to the most recent purchase only, not entire purchase history for repeat clients.
Please contact us toll free, at (888) 411-DCLABS (3252), or askus@ovationhair.com for further information.